Last updated: August 6, 2026
Sub-processors
JAROHINA TECHNOLOGIES PRIVATE LIMITED (“Vocallie”, “we”) uses the third-party service providers listed below to deliver the Service. Each acts as a sub-processor of the personal data you and your callers share with us. We review each provider’s security and contractual commitments before onboarding them.
This list is provided for transparency and forms part of our Data Processing Agreement. We will update it here when we add or replace a sub-processor. If you would like advance notice of changes, write to [email protected].
Current sub-processors
| Provider | Purpose | Primary location |
|---|---|---|
| Paddle.com Market Limited | Payments & Merchant of Record (checkout, subscriptions, invoices, taxes) | United Kingdom / EU / US |
| Twilio Inc. | Telephony (PSTN carriage — inbound and outbound calls, phone numbers, SIP trunking) | United States (global carriage) |
| Google LLC | AI language and voice models (Gemini) — call handling, summaries, memory, and self-learning | United States / global |
| LiveKit, Inc. | Real-time media routing (WebRTC/SIP) for browser calls and Cloud fallback | United States |
| Cloudflare, Inc. | CDN, DDoS protection, DNS, and R2 object storage (call recordings and knowledge-base uploads) | United States / global edge |
| Amazon Web Services, Inc. | Optional burst capacity for LiveKit media nodes at peak load (auto-scaling only — no customer data at rest) | United States / region of your choice |
| Resend (Drape Technologies, Inc.) | Transactional email (sign-in, verification, receipts, alerts) | United States |
| Hostinger International Ltd. | Primary VPS hosting (application servers, self-hosted Postgres, self-hosted LiveKit media) | Lithuania / EU (server region varies) |
Data locality
Your account data and call metadata are stored on our primary infrastructure with Hostinger. Call recordings and knowledge-base uploads are stored in Cloudflare R2. Real-time audio may be processed briefly by LiveKit and Google (Gemini) to power the AI conversation, but is not retained by them beyond what those providers describe in their own policies.
International transfers
Because these providers operate globally, personal data may be transferred outside your country. Where the transfer falls under GDPR/UK-GDPR, we rely on the European Commission’s Standard Contractual Clauses (SCCs) or equivalent safeguards through our providers’ contracts.
Operated by JAROHINA TECHNOLOGIES PRIVATE LIMITED. Questions? Write to [email protected].